Contact Us

Dotty May Baby Boutique provides nationwide shipping of all products including toys, clothes and outfits. Browse our store page and select your favourites, we will promptly ship them to your location. Contact us for any queries!

Delivery

UK MAINLAND

We ship our parcels with APC & Royal Mail . When your order is dispatched you will receive an email with courier timescales and estimated delivery dates. We use different couriers based on the weight & Location.
 
All delivery dates are quoted in working days as our office is shut on the weekends and unable to deliver over the weekend.  For personalised blankets & clothes please allow 14 working days for us to dispatch your items, for pillows allow 4 weeks and all bedding sets please allow 8 weeks for us to dispatch as we are extremely busy at the moment. Payment is taken at the time you place your order, if you wish to cancel a non personalised order please inform us within 3 days of placing your order as anytime after this a refund will not be issued as orders will already have been processed.
 

Cancelations

 
 Payment is taken at the time you place your order, if you wish to cancel a non personalised order please inform us within 3 days of placing your order as anytime after this a refund will not be issued as orders will already have been processed.

Returns

Personalised , own design and customised items cannot be offered a refund. Our personalised items are embroidered or cut when your order is placed we urge all customers buying personalised items to check the text, font & color they have chosen to make sure there are no mistakes. The text will be embroidered or cut exactly to the details you enter and Dotty May Baby Boutique cannot be held responsible for any typo mistakes that you have made. If we have personalised your item incorrectly please get in touch with us immediately.